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How Medallia Launched an Elastic Self-Service Portal on Amazon Web Services

07 Nov
By: ClearScale

Medallia enables global brands to improve the experience they deliver to their customers. It captures customer feedback across web, social, mobile, and contact center channels, transforms that data it into insights, and then delivers it to everyone inside a company — all in real time. The Challenge The sales organization needs to demo the complete Medallia platform to many potential new customers in multiple verticals. The initial infrastructure for Medallia’s demo environment was hosted on traditional hardware in a data

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Application Development and Operations Under One Roof

27 Oct
By: ClearScale

I have always seen a huge disconnect between development and operations when it comes to building and deploying applications. It’s typical for an application to be built on a single development server and to be handed off to operations to be deployed on a distributed cloud system with numerous servers, load balancers and cloud storage. Operations are then expected to hack things together to make the application run on a distributed cloud system. There is usually no time to

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