ClearScale Blog

Read or watch the news on any given day and there will undoubtedly be an announcement that a high-profile data breach has occurred in a heavily used financial or healthcare organizations, website, or social media channel. As unfortunate as these incidents are, most are preventable with proper security policies, active data breach monitoring, and audit logs that can track any breach before it becomes an issue. Not all data breaches are due to outside attackers launching attacks or ransomware heists

Any business operating today is familiar with the need to provide support to their customers. Typically, this involves a call center solution when a product or service is first rolled out and, over time, grows to include support tools like online forums or knowledge bases to help manage the increased complexity to support a growing customer or product base. Although technologies continue to advance and changes have been made to how support centers operate, the costs to maintain or sustain

Higher education institutions have for years faced the challenge of trying to not only identify prospective students, but optimizing the recruitment and retention processes so as to not spend resources on prospective students that ultimately decide not to attend the college or university. Schools typically track information about the ultimate outcome of a student deciding to attend or not, and this information has been used to help staff determine the proper approach to minimizing marketing spend where appropriate. One organization

With the ever-increasing breadth of information surrounding your customers’ demographic and financial transaction history, the amount of associated data can grow very large, very quickly. From how they use their credit cards, to what vehicles they purchase/lease and when, to how often they move, rent or buy a place to live, and even how many times they use checks over debit or credit cards, consumers’ financial transactional footprints are varied and considerable. This large volume of information can be