Company Resources “Held Hostage” by a Former IT Manager. A Lesson in AWS Identity and Access Management (IAM) Best Practices.
Following best business practices in an organization is vital if a company wants to have a consistent approach to how they operate; this is just as important for a small organization as it is for larger ones. When AWS identity and access management best practices aren’t followed, an organization can struggle doing everyday tasks because everything is an exception, not a rule. A client of ours that is in the team collaborative applications space learned this the hard wayRead more
Can Serverless Infrastructure and AWS Lambda Radically Transform Your Business?
Anyone who has worked in a traditional development shop knows that in order to deploy a digital product to market, a multitude of resources and a wealth of multi-disciplinary knowledge is vital. Not only does the development team have to consider how to properly code the application, they have to be able to integrate it with a database backend, a presentation layer, and numerous configurations of routers, servers, firewalls and the like. As such, these development efforts tend to beRead more
Don’t Let Your Data Slow Down Your Business. ClearScale Migrates Client’s Databases to Cloud Using AWS Snowball.
Any firm operating in the digital space these days has a basic reality in their daily operations; customer or client data coupled with sensitive and proprietary information that needs to be transferred and stored in a secured cloud location. For many organizations, gathering the data isn’t the issue; rather, it’s the complexity of transferring, storing and processing it that poses a real challenge. For anyone with previous experience in information technology, it comes as no surprise that maintainingRead more
Plan for the Unplanned: ClearScale's Overnight Migration to AWS WorkMail
ClearScale has a long-standing history of success with helping our clients implement solutions for their specific needs from the simplest engagement to the most complex. We’ve devoted thousands of hours at leveraging our experience across hundreds of clients. Little did we expect that we ourselves would be placed in a position of needing a solid solution quickly. In business you have to prepare for the unexpected. If any of your key systems are suddenly impacted with an outage, havingRead more
How Medallia Launched an Elastic Self-Service Portal on Amazon Web Services
Medallia enables global brands to improve the experience they deliver to their customers. It captures customer feedback across web, social, mobile, and contact center channels, transforms that data it into insights, and then delivers it to everyone inside a company — all in real time. The Challenge The sales organization needs to demo the complete Medallia platform to many potential new customers in multiple verticals. The initial infrastructure for Medallia’s demo environment was hosted on traditional hardware in a dataRead more