Support & Maintenance

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Comprehensive cloud infrastructure management

From 24/7 monitoring to effective issue remediation and dedicated maintenance, ClearScale provides three tiers of expertly-handled, scalable managed services to complement or supplement your internal web ops teams.

Managed services often supplement our cloud professional services engagements where ongoing post-launch support is desired to extend in house resources.

Monitoring

Experts monitor your infrastructure 24/7, investigate problems, and quickly escalate issues based on predetermined procedures.

Remediation

Includes full monitoring and adds issue resolution handled by senior engineers capable of solving problems ranging from minor to catastrophic.

Management

This service offers complete infrastructure management from problem resolution to daily maintenance – delivering the complete function of a dedicated web operations team.

  Monitoring Remediation Management

Watch

24/7/365 NOC staffed with operations engineers
Fully-integrated monitoring system

Report

24/7/365 chat and phone support
Fully-integrated helpdesk system

Resolve

24/7/365 team staffed with operational engineers  
Proactive troubleshooting and issue resolution  

Manage

24/7/365 team staffed with systems engineers    
Full infrastructure management    
San Francisco

Headquarters

71 Stevenson St.

Suite 400

San Francisco, CA 94105

O: 1-800-591-0442

F: 1-415-655-6601

San Jose

5450 Thornwood Dr Suite #L

San Jose, CA 95123

Denver

1400 16th Street,

Suite 400

Denver, CO 80202

O: 1-720-932-8028

Phoenix

1910 S. Stapley Drive,

Suite 221

Mesa, AZ 85204

O: 1-480-386-5057

New York

165 Broadway, 23rd Floor

New York City, NY 10006

O: 1-646-759-3656

Toronto

100 King Street West

Suite 5600

Toronto, Ontario, M5X 1C9

O: 1-416-479-5447

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