From 24/7 monitoring to effective issue remediation and dedicated maintenance, ClearScale provides three tiers of expertly-handled, scalable managed services to complement or supplement your internal web ops teams.
Managed services often supplement our cloud professional services engagements where ongoing post-launch support is desired to extend in house resources.
Experts monitor your infrastructure 24/7, investigate problems, and quickly escalate issues based on predetermined procedures.
Includes full monitoring and adds issue resolution handled by senior engineers capable of solving problems ranging from minor to catastrophic.
This service offers complete infrastructure management from problem resolution to daily maintenance – delivering the complete function of a dedicated web operations team.
|24/7/365 NOC staffed with operations engineers|
|Fully-integrated monitoring system|
|24/7/365 chat and phone support|
|Fully-integrated helpdesk system|
|24/7/365 team staffed with operational engineers|
|Proactive troubleshooting and issue resolution|
|24/7/365 team staffed with systems engineers|
|Full infrastructure management|