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How Medallia Launched an Elastic Self-Service Portal on Amazon Web Services

07 Nov
By: ClearScale

Medallia enables global brands to improve the experience they deliver to their customers. It captures customer feedback across web, social, mobile, and contact center channels, transforms that data it into insights, and then delivers it to everyone inside a company — all in real time. The Challenge The sales organization needs to demo the complete Medallia platform to many potential new customers in multiple verticals. The initial infrastructure for Medallia’s demo environment was hosted on traditional hardware in a data

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